Escape Fitness Total Grip Medball

Shipping & Delivery

Standard UK delivery typically takes 2–7 working days, with FREE delivery on orders over £750.

Delivery charges are calculated based on the size, weight, and value of your order.

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  Orders under £750 are charged by weight, starting from £4.99 for smaller items and increasing up to £29.99 for larger or heavier deliveries
  
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  A £9.99 oversize surcharge applies to items exceeding 170 cm in length or depth, due to specialist handling requirements
  
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  Any applicable delivery charges or surcharges will be clearly displayed at checkout before payment

Customer satisfaction is our priority. If your purchase doesn’t meet expectations, our team is here to help and will work with you to reach a fair resolution.

All products sold by SmartStrength are covered by a manufacturer-backed warranty, with coverage and duration varying by product and brand.

Warranties typically apply to manufacturing defects in materials or workmanship under normal use. Coverage may differ for home and commercial environments, and certain components such as upholstery, moving parts, and electronic elements may have separate warranty terms.

Full warranty details are provided with the product or are available on request. If you experience an issue, our support team will work with the manufacturer to assess the claim and help resolve it as quickly as possible.